THE BIZ: The Benefits of Outsourced Fulfillment (3PL) vs. an Owned Facility

THE BIZ: The Benefits of Outsourced Fulfillment (3PL) vs. an Owned Facility

By Ryan Dale-Johnson, VP Business Development at NRI

As brands grow, scale, or pivot, managing fulfillment effectively becomes a critical decision. The choice between using a Third-Party Logistics (3PL) provider or maintaining an owned facility has significant financial, operational, and strategic implications. Keep in mind not all 3PLs are created equal.

Below, we outline the key benefits of partnering with the right3PL provider. 

1. Flexible and Variable Expense Model

3PL Advantage: Costs are closely tied to business activity.

• With a 3PL, your expenses become variable rather than fixed. You pay for services like warehousing, picking, packing, and shipping based on actual business activity. This aligns your expenses directly with sales, helping to avoid overspending during slower periods.

• In contrast, owning a facility comes with fixed overhead such as lease payments, salaries, SG&A (Selling, General & Administrative) expenses, and utilities, which remain constant regardless of sales fluctuations.

2. Reduced Fixed Overhead

3PL Advantage: Minimized long-term commitments.

• By outsourcing, you eliminate the need to lease or purchase warehouse space, invest in expensive equipment, and hire full-time staff to manage operations. These fixed costs can weigh heavily on a business, particularly during periods of low demand.

• Additionally, the operational burden of maintenance, compliance, and facilities management is shifted to the 3PL, freeing up your internal resources to focus on core competencies.

3. Scalability for Growth or Shrinkage

3PL Advantage: Adaptability to business changes.

• Growth: The right 3PL partner can quickly scale operations to accommodate growth, such as by expanding fulfillment operations, adding regional facilities, or providing additional capacity during peak seasons—without you needing to negotiate new leases or invest in additional infrastructure.

• Shrinkage: If sales slow or your business pivots, a 3PL can reduce your costs accordingly, ensuring you’re not burdened with fixed overhead tied to underutilized assets.

4. Benefits of Scale and Regional Expertise

3PL Advantage: Economies of scale and market access.

• Established 3PLs often have facilities in multiple regions or countries, allowing you to place inventory closer to your customers. This reduces transit times and shipping costs, providing faster delivery and enhanced customer satisfaction.

• Expanding into new markets becomes simpler as the 3PL leverages its infrastructure and expertise in regional regulations, duties, and taxes.

5. Advanced Technology and Expertise

3PL Advantage: Access to cutting-edge solutions.

• 3PLs may have a greater appetite or ability to invest in advanced warehouse management systems (WMS), order management systems (OMS), and fulfillment technologies (e.g., robotics, automation) that may be cost-prohibitive for a single company to implement.

• These technologies improve inventory accuracy, order efficiency, and visibility, delivering a better customer experience without requiring your internal team to develop, implement, or manage them.

6. Freight Negotiation Power

3PL Advantage: Stronger freight rates and options.

• 3PLs manage shipping for multiple clients, aggregating shipping volumes to negotiate better rates with carriers. This volume-based leverage translates into savings that may be passed along to your business.

• Additionally, they often have diversified carrier relationships, which provides greater flexibility during disruptions or peak shipping seasons.

7. Operational Expertise and Process Optimization

3PL Advantage: Knowledge and experience.

• Partnering with a 3PL gives you access to teams that specialize in fulfillment, shipping, and logistics. Their deep expertise can help optimize processes, reduce errors, and improve speed to market.

• Many 3PLs provide consultative support, helping you develop more efficient inventory strategies, manage reverse logistics, or implement omnichannel solutions.

8. Focus on Core Business Activities

3PL Advantage: More time for growth-oriented initiatives.

• By outsourcing fulfillment, your team can focus on product development, marketing, and sales rather than being bogged down with the complexities of supply chain management.

• The 3PL takes on the day-to-day challenges of fulfillment, allowing you to concentrate on growing your brand.

Key Considerations When Choosing a 3PL

It’s essential to recognize that not all 3PLs are created equal. Choosing the right partner is crucial to realizing these benefits. Look for a 3PL that:

• Aligns with your brand values and understands your industry.

• Offers scalability and flexibility for your unique business needs.

• Provides transparency, robust technology, and a consultative approach.

• Has a proven track record with clients of similar size, complexity, or market focus.

By leveraging the capabilities of a trusted 3PL partner, businesses can turn logistics into a strategic advantage—scaling effortlessly, reducing risks, and focusing on what they do best: delivering value to their customers.

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NRI is a leading third-party logistics (3PL) provider specializing in omni-channel fulfillment of premium apparel, footwear, and accessories brands. With a consultative approach, deep industry expertise, and cutting-edge technology, we partner with brands to deliver seamless fulfillment, inventory management, and distribution solutions across North America and Europe. Since 1997, we’ve built lasting relationships by prioritizing brand loyalty, operational excellence, and a genuine commitment to our clients’ success. Learn more at www.nri3pl.com.